Compare IT Support Plans

Simplify your IT management with flexible monthly packages. All plans include priority scheduling and discounts on additional services.

Basic Support

1 On-Site Visit

$89/month

Ideal for home users or individuals who need occasional help.

Covers up to 2 computers (plus 1 printer/router)

  • A cost-effective entry plan for essential maintenance and troubleshooting.
  • Includes one scheduled on-site visit per month, plus remote assistance for small fixes or quick guidance.

Standard Support

2 On-Site Visits

$149/month

Ideal for small offices with multiple devices.

Covers up to 5 devices (desktops/laptops and a printer/router)

  • A balanced plan combining on-site and remote support for up to two visits per month.
  • Covers security, backups, and network setup to keep your systems stable and secure.

Premium Support

3 On-Site Visits

$279/month

Ideal for growing teams managing several computers and a small internal network.

Covers up to 8 devices

  • A proactive plan offering faster response, monthly maintenance, and priority scheduling.
  • Includes IT documentation and ongoing preventive health checks for optimal performance.

Business Elite

5 On-Site Visits

$449/month

Ideal for multi-site offices or clients requiring maximum uptime.

(Covers up to 10 devices)

  • Our highest-tier plan delivers priority scheduling, proactive monitoring, and up to five monthly on-site visits.
  • Designed for clients who value consistent reliability and professional documentation of all IT assets.

* Larger companies require the

Enterprise Plan

Your Selected Package

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Compare All Package Features

Feature breakdown to help you pick the right plan.
Service / Feature Basic Support
$89 / month		 Standard Support
$149 / month		 Premium Support
$279 / month		 Business Elite
$449 / month
System Cleanup & Optimization ✓ Included ✓ Included ✓ Included ✓ Included
Software Installation & Configuration ✓ Included ✓ Included ✓ Included ✓ Included
Operating System Installation / Reinstallation ✗ Not included ✓ Included ✓ Included ✓ Included
Virus & Malware Removal ✗ Not included ✓ Included ✓ Included ✓ Included
Data Backup & Recovery ✗ Not included ✓ Included ✓ Included ✓ Included
Security & Patch Management ✗ Not included ✓ Included ✓ Included ✓ Included
Network Setup & Configuration ✗ Not included ✓ Included ✓ Included ✓ Included
Wi-Fi & Connectivity Troubleshooting ✗ Not included ✓ Included ✓ Included ✓ Included
IoT & Smart Device Integration ✗ Not included ✗ Not included ✓ Included ✓ Included
Printer & Scanner Setup ✓ Included ✓ Included ✓ Included ✓ Included
Hardware Diagnostics & Upgrade Consultation ✓ Included ✓ Included ✓ Included ✓ Included
Remote Troubleshooting ✓ Included ✓ Included ✓ Included ✓ Included
Email & Cloud Account Setup ✗ Not included ✓ Included ✓ Included ✓ Included
Preventive Maintenance & Health Checks ✗ Not included ✗ Not included ✓ Included ✓ Included
IT Documentation & Consultation ✗ Not included ✗ Not included ✓ Included ✓ Included
Priority Response Time 24–48 Hours 24 Hours 8 Hours 1–2 Hours
Support Type On-Site Only On-Site + Limited Remote Full On-Site & Remote On-Site, Remote & Proactive Monitoring
Included On-Site Visits 1 Visit 2 Visits 3 Visits 5 Visits
Best For Home Users Small Offices Growing Businesses Multi-Device / Multi-Location Offices
Select Package

Automatic payments available via Square. Cancel anytime.

Notes & Pricing

  • Package benefits (visits and remote time) are provided month-to-month and must be used within the same billing cycle. Unused time does not roll over.
  • Prices are based on typical single-device or standard jobs. Complex issues, multiple devices, or extended travel may increase the final cost.
  • All services and prices are subject to change in the future. You’ll always receive a clear, current quote before we start any work.

BulletByte IT Support Packages

Price$89/month
Included On-Site Visits1 Visit
Best ForHome Users
Priority Response Time24–48 Hours
Support TypeOn-Site Only
System Cleanup & Optimization✓ Included
Software Installation & Configuration✓ Included
Operating System Installation / Reinstallation✗ Not included
Virus & Malware Removal✗ Not included
Data Backup & Recovery✗ Not included
Security & Patch Management✗ Not included
Network Setup & Configuration✗ Not included
Wi-Fi & Connectivity Troubleshooting✗ Not included
IoT & Smart Device Integration✗ Not included
Printer & Scanner Setup✓ Included
Hardware Diagnostics & Upgrade Consultation✓ Included
Remote Troubleshooting✓ Included
Email & Cloud Account Setup✗ Not included
Preventive Maintenance & Health Checks✗ Not included
IT Documentation & Consultation✗ Not included